Office 1050am, Mood: Quiet office, feels better after a couple of coffees(Nescafe is crap by the way)
My accidental foray into the whole continuing training and education industry began in Oct 2006. In a blink of an eye...it's been 4 years now. Here's a list of the stuff I've facilitated and assessed on, along with some curriculum development work:
- Service Level II
- Occupational Health and Safety(OHS) II
- Provide Food and Beverage Level II
- Housekeeping Level II
- Front Office Operations Level II
- Food Hygiene and Policies
- Interact with Guests
- Maintain Food & Beverage Service Environment
- Provide Safety & Security for Guests
- Provide Food & Beverage Services
- Demonstrate First Aid
- Advanced Certificate in Training & Assessment units(ACTA)
- Interpret the WSQ Framework
- Apply Adult Learning Principles and Code of Ethics
- Design and Develop a Facilitated Training Program
- Design and Develop a Assessment Plan
- Conduct Facilitated Classroom Training
- Conduct Competency based Assessments
AD HOC STUFF
- Interpersonal Communication Skills
- Telephone Skills
- Salesmanship-Up-selling, Suggestive selling
- Plan, Conduct and Review On-the-Job Training(OJT)
- Behavioral Interviewing Skills
- Product Knowledge enhancement
And the list goes on....
